Account Deletion

Account Deletion Policy

Fund100 (operated by Vault100 LLC) allows you to permanently delete your account and associated personal data. This page explains the two ways to request account deletion.

If you still have access to your Fund100 account, you can permanently delete it yourself at any time:

• •Sign in to Fund100.
• •Open the Profile screen.
• •Tap "Delete Account" and confirm.

Your account, fundraisers you created, and your personal information will be permanently removed.

If you no longer have access to your account or cannot sign in, you can request deletion by email:

• •Send an email to support@fund100app.com
• •Use the email address associated with your Fund100 account
• •Include your full name
• •Include the email address used to create the account

We verify ownership before any account is deleted. Requests sent from a different email address, or missing the required information, may be delayed or denied.

Some payment and transaction records may be retained where required by:

• •law or legal obligation
• •tax regulations
• •fraud prevention and security
• •Stripe and payment processing requirements

These retained records do not include sensitive payment details such as card numbers — Fund100 never stores card data. Only transaction identifiers and the minimum records required for compliance are kept.

Account deletion requests are typically processed within 30 days.

You will receive a confirmation email once your account has been deleted.